Thursday, March 03, 2011

Altruism and Endeavour

I used to be a public servant. At that time, I calculated that I earned something like $1 per client per hour. Fortunately, clients came in groups of 30 or so. Even so, I received what I thought was a useful wage but one far from a professional one.

Time passed. I became a private operative. In terms of professional development, I got better (which you can interpret how you will).

I can now bill more than a hundred times the per client per hour rate. I have fewer clients but even so, I still am earning a few hundred percent more than I used to, on an hourly basis. And I can make use of my time more effectively in terms of my other life-goals and work-in-life balance.

But what to do when the public sector wants me to help out? For lawyers, there is often a pro bono element of public service; surprisingly, doctors have this too. But my own murky profession is one which every adult human being seems to think they can do — some think of it as a general human function that needs no specialist training. They are aghast when I present my bill, and they point out that some members of other professions don't charge so much.

I was heartened to see a healthy debate in the local press recently, concerning a surgeon who purportedly or allegedly charged way above the going rate for a wide range of highly specialised services. From my somewhat cloistered experience, I cannot imagine charging anyone so much, or that such charges can be justified. Of course, I could be wrong.

Over the last few years, I have come to realise that I too provide highly specialised services. Actually, I estimate that there must be about not more than 20 people in this state who can provide such services; not all of them are available or as easy to find. In fact, I suspect that the number is considerably smaller in practice.

As the Good Book says, "The workman is worthy of his hire," and, "Do not muzzle the ox when he is treading out the grain." I have therefore come to a position that includes an element of means testing: if my clients can pay without ceasing, I will accept that situation and charge a rate which is of benefit to me as well as to them, but is not artificially depressed; if my clients cannot afford this kind of standard rate, I will be altruistic and try to accommodate their situation by artificially depressing my costs and resulting fees as far as I can.

A truly grand endeavour is based on hard work and intense effort without token of reward apart from the pleasure of a job well done. However, a living must still be made, because it creates a sense of contract and collaboration in the professional community. This is why communities have traditionally always 'settled a living' upon the religious in their midst.

And that is why, absent a similar modern sensibility, I have to carve my pound of flesh (and blood) from the body politic. I don't do public service pro bono because (unlike many lawyers) I can't afford to upgrade my professional knowhow and maintain my current comfortable-but-not-luxurious lifestyle if I were to do that. But I do make a concession for those who labour in similar fields, because that too breeds amity and mutual respect.

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